Deposits for Orders:

A 50% non-refundable deposit is required to secure your order by the invoice due date.Bookings are not confirmed until the deposit has been received.

For website orders:

We understand and appreciate that plans change. However, the following applies when cancelling, rescheduling or any missed appointments. 

We do not accept cancellation made within 7 days of order due date, this meaning that no refund will be given, credit or change of date.If cancellation is made 14 days of order due date, we will refund 50% of your order only.

Missed or late Collections:

We understand that things out of your control can happen. Please allow additional travelling time when collecting your order. If late/missed collection, we may not be available until the next business day for recollection.